My Oracle Support Banner

E-PUM: PUM Image Installation Process Failing at Step to Start Domain. (Doc ID 2993550.1)

Last updated on DECEMBER 15, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.


On : 8.60 version, Install and Packaging

When attempting to install FSCM PUM Image 48,
the following error occurs.

2023-12-11 11:11:11 -0600 Puppet (err): Unable to start domain: tmadmin - Copyright (c) 1996-2016 Oracle.All Rights Reserved.Distributed under license by Oracle.Tuxedo is a registered trademark.No bulletin board exists. Entering boot mode.> INFO: Oracle Tuxedo, Version, 64-bit, Patch Level 091Booting admin processes ...exec BBL -A :    process id=1960 ... Started.1 process started.Attaching to active bulletin board.> INFO: Oracle Tuxedo, Version, 64-bit, Patch Level 091Booting server processes ...exec TMUSREVT -A :    process id=3292 ... Started.exec PSWATCHSRV -o ".\LOGS\stdout" -e ".\LOGS\stderr" -A -- -ID 63074 -D APPDOM -S PSWATCHSRV :    process id=1896 ... Started.exec PSPPMSRV -o ".\LOGS\stdout" -e ".\LOGS\stderr" -A -- -D APPDOM -S PSPPMSRV :    CMDTUX_CAT:1685: ERROR: Application initialization failuretmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handlertmshutdown -qyArchived a copy of the domain configuration to C:\Users\psoft\psft\pt\8.60\appserv\APPDOM\Archive\psappsrv.cfg Attempting to start Application Server domain bulletin board APPDOM...Attempting to start Application Server domain APPDOM...==============ERROR!================Attempt to start domain encountered errors!. Check the TUXEDO log for details.==============ERROR!================

2023-12-11T11:11:33Central Standard Time ERROR : Exception:
Traceback (most recent call last):
  File "D:\apps\PUM48_software\setup\scripts\", line 288, in main
  File "D:\apps\PUM48_software\setup\scripts\", line 297, in setup
  File "D:\apps\PUM48_software\setup\scripts\", line 1250, in __create
  File "D:\apps\PUM48_software\setup\scripts\platform\", line 181, in create
  File "D:\apps\PUM48_software\setup\scripts\platform\", line 3354, in apply_puppet_role
    apply_status = psftutils.apply_puppet_profile_async(self.puppet_executable, puppet_config_dir, profile_name, log_file)
  File "D:\apps\PUM48_software\setup\scripts\", line 981, in apply_puppet_profile_async
    copy_file_contents(log_file_temp, log_file)
  File "D:\apps\PUM48_software\setup\scripts\", line 1017, in copy_file_contents
PermissionError: [WinError 32] The process cannot access the file because it is being used by another process: 'D:\\apps\\PUM48_software\\setup\\psft_dpk_setup_temp.log'



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.