E-PUM: PUM Image Installation Process Failing at Step to Start Domain. (Doc ID 2993550.1)

Last updated on DECEMBER 15, 2023

Applies to:

Symptoms

On : 8.60 version, Install and Packaging

When attempting to install FSCM PUM Image 48,
the following error occurs.

ERROR
-----------------------
2023-12-11 11:11:11 -0600 Puppet (err): Unable to start domain: tmadmin - Copyright (c) 1996-2016 Oracle.All Rights Reserved.Distributed under license by Oracle.Tuxedo is a registered trademark.No bulletin board exists. Entering boot mode.> INFO: Oracle Tuxedo, Version 12.2.2.0.0_VS2017, 64-bit, Patch Level 091Booting admin processes ...exec BBL -A :    process id=1960 ... Started.1 process started.Attaching to active bulletin board.> INFO: Oracle Tuxedo, Version 12.2.2.0.0_VS2017, 64-bit, Patch Level 091Booting server processes ...exec TMUSREVT -A :    process id=3292 ... Started.exec PSWATCHSRV -o ".\LOGS\stdout" -e ".\LOGS\stderr" -A -- -ID 63074 -D APPDOM -S PSWATCHSRV :    process id=1896 ... Started.exec PSPPMSRV -o ".\LOGS\stdout" -e ".\LOGS\stderr" -A -- -D APPDOM -S PSPPMSRV :    CMDTUX_CAT:1685: ERROR: Application initialization failuretmboot: CMDTUX_CAT:827: ERROR: Fatal error encountered; initiating user error handlertmshutdown -qyArchived a copy of the domain configuration to C:\Users\psoft\psft\pt\8.60\appserv\APPDOM\Archive\psappsrv.cfg Attempting to start Application Server domain bulletin board APPDOM...Attempting to start Application Server domain APPDOM...==============ERROR!================Attempt to start domain encountered errors!. Check the TUXEDO log for details.==============ERROR!================


2023-12-11T11:11:33Central Standard Time psft_dpk_setup.py ERROR : Exception:
Traceback (most recent call last):
  File "D:\apps\PUM48_software\setup\scripts\psft_dpk_setup.py", line 288, in main
    psft_environment_manager.setup()
  File "D:\apps\PUM48_software\setup\scripts\psft_environment_manager.py", line 297, in setup
    self.__create()
  File "D:\apps\PUM48_software\setup\scripts\psft_environment_manager.py", line 1250, in __create
    psft_environment.create()
  File "D:\apps\PUM48_software\setup\scripts\platform\psft_environment.py", line 181, in create
    self.apply_puppet_role()
  File "D:\apps\PUM48_software\setup\scripts\platform\psft_environment.py", line 3354, in apply_puppet_role
    apply_status = psftutils.apply_puppet_profile_async(self.puppet_executable, puppet_config_dir, profile_name, log_file)
  File "D:\apps\PUM48_software\setup\scripts\psftutils.py", line 981, in apply_puppet_profile_async
    copy_file_contents(log_file_temp, log_file)
  File "D:\apps\PUM48_software\setup\scripts\psftutils.py", line 1017, in copy_file_contents
    os.remove(from_file)
PermissionError: [WinError 32] The process cannot access the file because it is being used by another process: 'D:\\apps\\PUM48_software\\setup\\psft_dpk_setup_temp.log'


 

Cause

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