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Substitute Item Details are Deleted when Saving a Pick Batch with the Zero Pick option (Doc ID 2994600.1)

Last updated on DECEMBER 21, 2023

Applies to:

PeopleSoft Enterprise SCM Inventory - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Substitute item details are deleted when saving a Pick Batch with the zero pick option.

Note: In the Replication Steps, User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.


The issue can be reproduced at will with the following steps:
      1. Navigate : Items > Define Items and Attributes > Define Item
            Create Item : TST
            Enter Description, Standard UOM, Default Category
            Promise Option should be blank
            Current Status : Pending Approval
            Click Save
            Click Substitutes
            Add Sub Item : 10005
            Check Use for Shipments
            Use for Procurement : Manual and Automatic
      2. Navigate : Items > Define Items and Attributes > Define Business Unit Item > US010-TST
            Click Substitutes
            Add Sub Item : 10005
            Save            
      3. Navigate : Inventory > Fulfill Stock Orders> Fulfillment Rules > Reservation and Backorder Rule
            Create new rule (SUBSP)
            Rule Type : Line Backorder Rule
            Enter Description
            Select Reserve Substitute / Always / Cancel Backorder
            Click Shipping
            Check Cancel Backorder/Always
      4. Navigate : Inventory > Fulfill Stock Orders> Fulfillment Rules > Setup Fulfillment > US010
            Check Allow Item Substitutes
            Check Cancel Backorder
            Click Reservation Tab
            Select Line Backorder Rule : SUBSP
      5. Navigate : Inventory > Putaway Stock > Express Putaway
            Item : US010-TST
            Quantity : 100
            Save
      6. Navigate : Inventory > Fulfill Stock Orders> Stock Requests > Create/Update Stock Request > US010
            Add item TST
            Qty Requested : 2
            Save and Click Reserve
      7. Navigate : Inventory > Fulfill Stock Orders> Picking > Order Release Request
            Select Order and Run Release Process
            Pick Batch 28 is created
      8. Navigate : Inventory > Fulfill Stock Orders> Picking > Material Picking Feedback
            Search Pick Batch ID 28
            Check Zero Picked
            Save
            Click ok
      9. Navigate : Items > Define Items and Attributes > Define Business Unit Item > US010-TST
                        Click Substitutes Tab
            Issue : Substitute item details are deleted.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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