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E-PIA: Related Content Disappears When Clicking Go Back To Document Management (Doc ID 2994670.1)

Last updated on DECEMBER 21, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.


Related content appears the first time the user goes into the page, subsequently if the user goes back to the page the related content is disappeared.

Steps to replicate the issue:
The issue can be reproduced at will with the following steps:
1. Define a simple related content service
2. Create a Query for it.
3. Go to Manage Related Content Service and search for CS_DOC_MAIN component and click Edit
4. Define a related content
5. Test the service as show below. Go to the navigation below and search and select the resulted contract (any)
6. Click approval Detail
7. Related content appears as expected.
8. Click “Return to Document Management” link to go back to the main page
9. Click Approval details again,
10. Related content is disappears.

In order to see the related content you need to go back to document management and search for the document to see it again.


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