My Oracle Support Banner

E-WF: In Portal DB, When Clicking "Open Action View" Link from the Action List, Error "Your Are Not Authorized For This Page" Shows up (Doc ID 2995198.1)

Last updated on APRIL 10, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.

Symptoms

The site has Interaction Hub as Portal and FSCM as content provider DB.

In Portal DB, when clicking "Open Action View" link in the Action List, the following error shows up.


ERROR
-----------------------

You are not authorized for this page



STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Login to Portal DB.

2. In the Home screen/landing page, click on the action list, 3 vertical dots(the 2nd one below the blue header line).

3. Click on "Open Action View".

4. Observe the error 'You are not authorized for this page'.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.