All Advanced Shipment Receipt(ASR) Lines go to Error if One Line is Received for Zero Quantity in a Multiple Purchase Order. (Doc ID 2995326.1)

Last updated on DECEMBER 27, 2023

Applies to:

Symptoms

All ASR lines go to error when quantity shipped(QTY_SHIPPED_CONV field) is zero for one line in a multiple lines Purchase Order.

The issue can be reproduced at will with the following steps:
1) Go to Suppliers -> Supplier Information -> Add/Update -> Add/Update Supplier (click on Correct History) -> Locations tab -> Procurement -> Additional Procurement Options and check on Advanced Shipment Receipt
2) Go to Purchasing -> Purchase Orders -> Add/Update POs and create a PO with a few lines. Budget check if necessary and approve. Dispatch PO
3) Go to PeopleTools -> Integration Broker -> Service Utilities -> Handler Tester and load the Advanced Shipping Receipt. (Make sure one line in the ASR has 0 for QTY_SHIPPED_CONV field)
4) Go to Purchasing -> Receipts -> Review Receipt Information > Advanced Shipment Receipts note that all lines are in error.
5) Click on line with 0 value - get error:  Quantity Shipped is Zero (10301, 106)
6) Click on any other line that has a non-zero value get error: Error Due to associated header being in error. (10301, 87)
7) Go to Purchasing -> Receipts -> Load Receipts and load receipts.  Job goes to success, but if you search  Purchasing -> Receipts -> Add/Update Receipts the receipt does not exist.

Cause

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