Waitlist Process and Enrollment Waitlist Processing Fail with Error '14640,192 - 'Enrollment Control Session %1 not found for session %2.' After Applying PUM 30 Maintenance (Doc ID 2997599.1)

Last updated on JUNE 06, 2024

Applies to:

Symptoms

The batch Waitlist process (SFPCWAIT) is run to move students from the waitlist on a class. When waitlisted enrollments for the class have a 'drop if enrolled' class populated, and the waitlisted class and drop if enrolled class have different STDNT_ENRL.SESSN_ENRL_CNTL sessions, the batch process reports the following error message.  The student is not removed from the waitlist.

Additionally, enrollment processes such as Enrollment Request report this error message when attempting to enroll a student to the waitlist on a class and the 'Drop this class if enrolled' is populated with a class number having a different Enrollment Control Session.  The student is not enrolled on the waitlist.

In one example, this issue occurs when the waitlisted class and enrolled class have different Enrollment Control Session values.

The issue can be reproduced at will with the following steps:

1. Navigate to Records and Enrollment, Term Processing, Waitlist, Waitlist Process;
2. Select a run control;
3. Populate the run control with the term in question, a class number and the Waitlist Process Switch = A;
4. Submit the process to the process scheduler;
5. Review the COBOL output log file and note the error message.

The issue can be reproduced at will with the following steps using Enrollment Request:

1. Navigate to Records and Enrollment, Enroll Students, Enrollment Request;
2. Select a student;
3. Enter the  number of the class that is full, and check the 'Waitlist OK' flag;
4. Enter a class the student is already enrolled in and wants to drop if enrolled in the waitlisted class in the 'Drop This Class if Enrolled' field;
5. Click the Submit button;
6. The error occurs and is displayed in the Error messages group box
   
   
   

Changes

All PUM 30 maintenance has been applied.

Cause

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