The "Make A Payment" Button Displays on Classic Financials Self Service When the SF Institution Set Is Configured to Not Accept Self Service Payments or Miscellaneous Purchases (Doc ID 2998633.1)

Last updated on JANUARY 26, 2024

Applies to:

Symptoms

Using classic self service, the Make a Payment button is displayed on the Charges Due tab.  The SF Institution set linked to the student's oprid id is setup to not accept self service payments or miscellaneous purchases.  With no self service payment features enabled, the expectation is the Make A Payment button is not displayed to the students.


The issue can be reproduced at will with the following steps:

1.  Sign in as a student;
2.  Select the Account Services link;
3.  Click on the Charges Due tab, and note the 'Make A Payment' button is displayed at the bottom of the page.
   
   
   

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.