Accounting Entries Not Created For Wire Transfer Request. (Doc ID 3000931.1)

Last updated on JANUARY 30, 2024

Applies to:

Symptoms

Accounting entries not created for Wire Transfer request due to business date in cash_flow_tr and event date in tra_event_cal being out of sync., caused by two different users being in the request at the same time.



STEPS

The issue can be reproduced at will with the following steps:
1. Navigate to Cash Management > Fees and Transfers > EFT Request
2. Create an EFT with FREEFORM_401 template
3. User 1 enters new wire request with attachments and saves process. User 1 stays in the component. CASH_FLOW_TR and TRA_EVENT_CAL records in syncUser 2 edits request for description and adjust business date. User 2 saves updatesCASH_FLOW_TR and TRA_EVENT_CAL records in sync with new business date
4. User 1 while still in component from initial entry deletes one attachment and saves request as shown by event log below.

CASH_FLOW_TR and TRA_EVENT_CAL records out of sync with CASH_FLOW_TR.BUSINESS_DATE showing different date.

Changes

Cause

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