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E-MCF: When Performing Mail Server Connection Test, Error Seen in Integration Broker ErrorLog.html -> {"error":{"code":"ErrorInvalidUser","message":"The requested user 'XYZ' is invalid."}} (Doc ID 3001355.1)

Last updated on FEBRUARY 06, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

On: PeopleTools 8.60.08

Issue:
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Using Doc ID 2826939.1 Azure service application has been defined in Azure and in PeopleSoft application. The AuthToken has been retrieved (Navigation: Tools->Security->OAuth2 and retrieve token). When running the MessageCount test, from the email sample page (Navigation: PeopleTools->MultiChannel Framework->Email->Samples Page), the following error is seen on the mail test page.

Error:
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Cause

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In this Document
Symptoms
Cause
Solution
References


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