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EPY: CAN: Additional CPP "CP2" Issues With Cheque Reversed & Refunding CPP Instead of CP2 (Doc ID 3001859.1)

Last updated on FEBRUARY 05, 2024

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

We are currently testing Tax Update 23-D in our test environment and is not calculating the expected CP2 based on a cheque reversal.



The issue can be reproduced with the following steps:
1. Pay 64,000 to employee on cheque 1 that was paid in January
2. Pay 5,000 to employee on cheque 2 that has a combination of CPP and CP2 that was paid in January
3. Pay 3,000 to employee on cheque 3 that only had CP2 that was paid in February
4. Reverse cheque of 5,000 that was paid in January but reversed in February - Payroll for North America>Payroll Processing CAN>Reverse/Adjust Paycheques
5. Pay 3,000 to employee on cheque 4 that does not show the expected results for CP2 - Payroll for North America>Payroll Processing CAN>Produce Payroll>Review Paycheque



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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