EPY: Expected CP2 to be refunded FIRST Instead of CPP (Doc ID 3001895.1)

Last updated on APRIL 11, 2024

Applies to:

Symptoms

When there are overpayments, we expect the contributions to refund in reverse order; however, we are not seeing this. 


The issue can be reproduced with the following steps:
1. Create paysheets - Payroll for North America>Payroll Processing CAN>Create and Load Paysheets>Create Paysheets
2. Update the paysheets to reflect 69,129.62 so it takes both the CPP and CP2 contributions - Payroll for North America>Payroll Processing CAN>Update Paysheets>By Payline
3. Calculate the paysheet - Payroll for North America>Payroll Processing CAN>Produce Payroll>Calculate Payroll
4. Confirm a cheque that has an amount that takes the maximum amount for CPP and calculates the CP2 amount on the same cheque - Payroll for North America>Payroll Processing CAN>Produce Payroll>Confirm Payroll
5. Create an earning code ie "280" that is not subject to CPP and QPP (lump sum taxation method) - Set up HCM>Product Related>Payroll for North America>Compensation and Earnings>Earnings Table
6. Create an earning code ie "IT4" that is subject to CPP and QPP (bonus taxation method).
7. Add an off-cycle paysheet and enter the EMPLID with a negative amount ie. <1,000> for earning code "IT4" and a positive amount of 3,000 for earning code "280" - Payroll for North America>Payroll Processing CAN>By Paysheet
8. Run the payroll calculation [ Payroll for North America>Payroll Processing CAN>Produce Payroll>Calculate Payroll
9. Verify that the review paycheque shows refunding CPP and not CP2 - Payroll for North America>Payroll Processing CAN>Produce Payroll>Review Paycheque

Changes

Cause

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