HCM 9.2: With No Data Under Chart and Profile Settings, the Company Directory View Profile Errors: "Fetching array element 1: index is not in range 1 to 0. HRCD_COMPANY_DIRECTORY_FL.UI.CDProfile.OnExecute"
(Doc ID 3002094.1)
Last updated on FEBRUARY 02, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When there is no data entered on the Chart and Profile Settings, by clicking the "View My Profile" hyperlink in Company Directory the following error occurs:
HRCD_COMPANY_DIRECTORY_FL.UI.CDProfile.OnExecute Name:setElements PCPC:101544 Statement:1766
Called from:HRCD_COMPANY_DIRECTORY_FL.UI.CDProfile.OnExecute Name:setJobDetails Statement:1693
Called from:HRCD_COMPANY_DIRECTORY_FL.UI.CDProfile.OnExecute Name:PostBuild Statement:123
Called from:HRCD_PROFILE_FL.GBL.PostBuild Statement:1
While fetching the value of an array element, the index was not within the length of the array.
Steps to replicate the issue:
Prerequisite for testing: Make sure that there is no data entered under the following Navigation: Set Up HCM > Common Definitions > Org Chart Viewer > Chart and Profile Settings.
1. Navigate to Manager/Employee Self Service Fluid Homepage > Company Directory Tile.
2. Clicks "View My Profile" hyperlink, the above error is displayed.
Changes
Issue appeared after applying Bug 34077392 delivered in PUM Image 44.
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |