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EGL: Spreadsheet Journal Import (JRNL1_WS) Template Buttons on Journal Sheet Missing. (Doc ID 3002196.1)

Last updated on FEBRUARY 04, 2024

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

For one user, when creating a new journal using Spreadsheet Journal Import (JRNL1_WS), the buttons on the journal sheet are missing/not available.
This issue is isolated to one specific user.



Implemented solution per Document 1954596.1 but it did not resolve it.

Steps to replicate:

1.  Open JRNL1_WS.
2.  Verify Trust Center Settings are selected for user (one in 'Add-ins' selected).
3.  Verify Macro Settings are correct for user (select 'Enable all macros').
4.  Add JRNLMCRO_WS add-in for user.
5.  Click on Setup & Defaults button to ensure setup is correct and click on New Sheet
6.  User opens new sheet, however, the buttons are not available for journal sheet.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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