E-AWE: Approving a Single Delegation Request Automatically Accepts All Other Pending Delegation Transactions (Doc ID 3003649.1)

Last updated on APRIL 02, 2024

Applies to:

Symptoms

When a delegate creates multiple Delegation Requests separately for the same Proxy, submits them for approval, but the said Proxy only accepts 1 of those requests, all the other transactions are getting automatically Accepted or Approved as well. Also as a result, the PS_EODL_APPR_XREF record gets out of sync.

Sample Environment
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PeopleTools: 8.58.18
Application : FSCM 9.2 PUM Image 39

Sample Replication:
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1. Assign Delegation roles to test Delegator and Proxy.
2. Navigate to Enterprise Components > Delegations > Create Delegation Request.
3. Create 3 separate Delegation Requests for the same Proxy, and submit them for approval one by one.
4. Navigate to Enterprise Components > Delegations > My Delegates, and check the submitted Delegation requests.
5. Set Group transactions to 'No'.
   

6. Log in as Proxy and go to the Fluid Approval Tile. Check the 3 recently submitted requests.
7. Select any one of the transactions. The 3 submitted requests are all listed.
8. Approve one transaction and enter Comments.
9. Log in again as the Delegator.
10. Navigate to Enterprise Components > Delegations > My Delegates. It shows that all Delegation Requests were Accepted.
11. Check the PS_EODL_APPR_XREF record. After one is Accepted, one transaction shows an accepted status, and two are still Pending.

Cause

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