GL9.2: When Using Upload Journal Attachments Functionality, the "Source" Does Not Accept Criteria When User Preferences Business Unit Is Left Blank Under User Preferences And Cannot Enter "Journal Id From" If The Journal Is Having Status Of Posted (Doc ID 3003938.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Symptoms

When using Upload Journal Attachments functionality, the Source does not accept criteria when User Preferences Business Unit is left bank and also you cannot enter the Journal ID From when journal is having the status of Posted.

The issue can be reproduced at will with the following steps:
A.1. Navigate to Set up Financials/Supply Chain> Common Definitions> User Preferences> Define user Preferences and Leave Business Unit blank for User ID VP1.
2. Go to General Ledger -> Journals -> Process Journals -> Upload Journal Attachment page.
3. Enter BU US003.
4. Enter Source AP or try to use search;
No Matching values were found.

B.1. Navigate to Set up Financials/Supply Chain> Common Definitions> User Preferences> Define user Preferences and Leave Business Unit blank for User ID VP1.
2. Navigate to Create/Update Journals and see that the Journal ID 0000000437 is in Status Posted.
3. Go back to Upload Journal Attachment page.
4. Enter BU = US001.
5. Enter journal id 0000000437.
Invalid value -- press the prompt button or hyperlink for list of value values(15,11).

Cause

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