EBI/E-IB: Billing Interface Excel Upload Fails With an "Error" Pop-Up Error Message Saving the XML File to a Different Drive (Doc ID 3004503.1)

Last updated on FEBRUARY 19, 2024

Applies to:

Symptoms

Uploading data using the Billing Interface Excel spreadsheet fails with the error shown below (small Windows pop-up error).
The spreadsheet is on a shared drive, and the error is received when attempting to save the XML file.

Error Message:

"Error"


Steps to replicate:

1. Open the Billing spreadsheet on a shared drive.
2. Add test data, and perform the upload.
3. When saving the XML file, select a location on the user's local drive.
4. Observe the Windows pop-up error message above.

Sample Environment:

PeopleTools 8.60.05
FSCM 9.20 PUM 47

Cause

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