EPY: If Two Operators Reprint Checks Simultaneously, the Same Check Number Appears on the Two Separate Reprinted Checks
(Doc ID 3005424.1)
Last updated on APRIL 11, 2024
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When two separate people were reprinting checks at the same time, the same check number appears on both checks - The checks were for different employees.
Expect two separate check numbers to be on the two separate checks.
Steps to Reproduce
1. Navigate to Payroll for North America > Payroll Processing USA > Produce Checks > Reprint Checks
2. Another person navigates to the same location
3. Both bring up different employee paychecks (different Paygroups)
4. Enter the Form ID (Assuming Check ) and reprint range
5. Run the process at the same time.
6. The two checks being reprinted by the two users have the same check number.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |