Benefits Statement Tile Verbiage Shows Wrong Year for Open Enrollment Confirmation Statement
(Doc ID 3005425.1)
Last updated on FEBRUARY 20, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Confirmation Statements were run for the 1/1/2024 Open Enrollment. The Statements can be viewed by employees at Employee Self Service homepage > Benefit Details tile > Benefit Statements tile; however, the message on the tile says "2023 Confirmation Statement".
Steps to reproduce the issue:
1. Run online confirmation statements for 1/1 Open Enrollment Events (Navigation: Benefits > Manage Automated Enrollment > Participant Enrollment > Online Confirmation Statements).
2. Log in as an employee.
3. Navigate to Employee Self Service homepage > Benefit Details tile.
4. See the message on the Benefit Statements tile referencing the wrong year.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |