ELM: When Consolidate Email Enabled, EOEN_ALERT Process Sends Alert Notification Emails Only to the First Recipient
(Doc ID 3006401.1)
Last updated on FEBRUARY 23, 2024
Applies to:
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When the "Consolidate Email" checkbox is checked or enabled on the Alert Definitions page, EOEN_Alert generates email notifications only for the first recipient in the list of email recipients.
The issue can be reproduced at will with the following steps:
1. Navigate to Enterprise Components > Events & Notifications > Alerts > Alert Definition
2. In the Alert Attributes section, enable the 'Consolidate Email' checkbox and save.
3. Run the alert process via Enterprise Components > Events & Notifications > Run Alerts
4. Only the first recipient in the Userlist receives the email
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |