Attempting to Change The Non-Enrolled Section of A Waitlisted Class Using Self Service, Class Schedule, Edit a Class Results in 'Error: No enrolled in the 'From' class, Swap Not Processed' (Doc ID 3007853.1)

Last updated on MARCH 01, 2024

Applies to:

Symptoms

A  student is waitlisted in a lab/lecture section of the class. On classic and Fluid Self Service, Class schedule an error occurs when trying to select an open lab class when the student is waitlisted in a lab/lecture section of the class.  Selecting an open lecture (non enrolled) class results in the message 'Error: No enrolled in the 'From' class, Swap Not Processed' when following certain navigation steps. 

The waitlisted lecture/lab class the student is enrolled in has optional grading and variable units, as per class association settings.

Performing the same steps using a lecture/lab classes the student is enrolled (as opposed to waitlisted) in allows the student to select a different lab component, and swap the lecture and lab classes

The issue can be reproduced at will with the following steps:

1. Sign in as a student who is waitlisted in a lecture/lab component of a class that allow for optional grading and variable units;
2. Select Enroll, My Class Schedule, Edit in classic self service;
3. Click Proceed;
4. Click Previous button;
5. Note all lab (non enrolled) sections of the class are listed;
6. Select an open lab class;
7. Click Next, Next and Finish Editing;
8. The message is displayed.
   
   
   

Cause

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