On Person Tracking Summary Page The Group Status Remains ‘Initiated’ When Checklist Status Is ‘Completed’.
(Doc ID 3007918.1)
Last updated on APRIL 17, 2024
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When user attempts to add a checklist to a person and completes all items, then SAVES. the checklist and items are completed successfully, however the Tracking Group when its created remains as INITIATED.
This issue has been replicated in CS 9.2 PUM 25,26,29.
The issue can be reproduced at will with the following steps:
1. Campus Community > Checklists > Setup Checklists > Tracking Group Table > Add a New Value
2. Campus Community > Checklists > Setup Checklists > Checklist Table > Add a New Value
3. Campus Community > Checklists > Person Checklist > Checklist Management – Person > Add a New Value
4. Campus Community > Checklists > Person Checklist > Person Tracking Summary > Find an Existing Value
5. Check Group Status
6. Click on View Link > Check Item Status
7. Click on View Link on Person Tracking Summary.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |