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EPY: Direct Deposit Synch for Fluid EFFDT Does Not Match Between HR and FIN When the Employee Entry Crosses 12AM (Doc ID 3008027.1)

Last updated on MARCH 01, 2024

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

If a self-service employee initiates a Direct Deposit Add/Update prior to midnight but finishes the transaction after midnight, the transaction is sent to the Financial system with an effective date that is after midnight but Payroll Direct Deposit shows an effective date before midnight. So HCM data reflects the entry on the day before what FIN has.

If the same self-service employee makes a second change a few minutes after midnight, or later that same day, Payroll Direct Deposit has 2 entries; each with a different effective dates, one for the prior day and one for the current day(pre and post-midnight) but Finance does not have two entries, it just has the one for the post-midnight effective date.

Steps to Reproduce
1. Employee navigates to Fluid Home > Employee Self Service > Payroll > Direct Deposit
2. Just before Midnight, the employee enters a transaction to add a Direct Deposit
3. Save the transaction after Midnight.
4. Add another direct deposit after Midnight.
5. Next day, the direct deposit sync runs
6. Only the second direct deposit change is sent to Finance.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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