EAR9.2: Automatically Matching Payment Predictor On Items Created By A Payment Plan Isn't Filling In The Item_Line (Doc ID 3011679.1)

Last updated on APRIL 23, 2024

Applies to:

Symptoms

The item_line won't be filled and the business wants the payment predictor to search for the oldest open item with an item_ln number =1 or higher for items made by a payment plan and not the original item closed by the payment plan.

New Items created by a payment plan have a item line 1 or higher and the closed item by a payment plan has a item line =0 /empty .

For example: "The two new items from the payment plan can already be paid/closed and it is wanted that the payment predictor matches with the oldest open third item from the payment plan." 

Issue can be reproduced following the next steps :

1. External Pending item is loaded by Billing as a recurring bill.
2. Load payment using EDI820 flat file using EOP_PUBLISHF (Enterprise component - integration Definition - Initiate processes - Inbound file publish).
3. Created a Deposit by AR_PAYLOAD. Note deposit detailed reference has blank item line no but the item has line number 1. (Receivables - Payments - Electronic Payment - Process Payment Interface)
4. Run payment predictor. No payment is getting applied.(Receivables - Payments - Apply Payment - Request Payment Predictor)

Changes

Cause

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