EAP: Supplier Bank Hyperlink On the Voucher Payments Page Is Showing the New Bank Account Instead of the Bank Account Used to Pay the Voucher (Doc ID 3014144.1)

Last updated on APRIL 02, 2024

Applies to:

Symptoms

The Supplier Bank hyperlink on the Voucher Payments page is showing the new supplier bank account instead of the bank account used to pay the voucher. This link should always provide the supplier bank information used to pay the voucher. 

TO REPLICATE

1. Accounts Payable > Vouchers > Regular Entry > Find an Existing Value

2. Select a Voucher already paid for the Supplier where a new Supplier Bank Account was added

3. Go to the Payments tab > click on the Supplier Bank hyperlink

4. Bank Account Number showing is the new bank account

5. A query of PS_PAYMENT_TBL shows the voucher was paid to a different Supplier Bank Account 

6. Old vouchers should not reflect the new Supplier Bank Account information

Changes

Cause

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