Several Issues on Supplier Registration Individual vs Business template (Doc ID 3014652.1)

Last updated on APRIL 03, 2024

Applies to:

Symptoms

Several Issues on Supplier Registration Individual vs Business template:

Issue #1 - Users won’t always know if the supplier is an individual or business.

Issue #2 – Click on the link. It is opening Supplier Portal and asking for user name and password.

Issue #3 –  It is a business Supplier Registration, so I don’t change the radio button and also it does not have a button “choose template” according Supplier Request System Setup. The option exists under Employee portal – Supplier Registration.

Issue #4 – In the Company Profile it’s asking for the SSN. It is a business and should be TIN number.

The issue can be reproduced at will with the following steps:

1. Go to Setup Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Supplier Request System Setup. On Template Determination Setup select all options.
2.  Go to Setup Financials/Supply Chain > Product Related > Procurement Options > Suppliers > Supplier Request Template. Make sure that Business Registration template setup have TIN (Tax Indentification Number) as required and that Individual Registration template setup have SSN (Social Security Number) as required.
3. Go to Supplier > Supplier Registration > Manage Registration Invitation. Add a new Invitation. Select template entity type = ‘Individual’ Issue #1 - Users won’t always know if the supplier is an individual or business.
4. Save and Send. Logout.
5. On the email received click on link Register as Supplier Issue #2 – click on the link. It is opening Supplier Portal and asking for user name and password.
6. For test purpose log as VP1. Inform the access code from the email. Issue #3 – It is not an individual It is a business so we don’t change the radio button and also it does not have a button “choose template” (as per as setup on Template Determination). Next.
7. Issue # 4 – In the Company Profile it’s asking for the SSN. It is a business and should be TIN number. Add information necessary and go to next.
8. Email received. Confirming supplier registration has been submitted for approval.
9. On Employee Portal. Go Supplier > Supplier Registration > Review or Edit Registration. Review or Edit Registration. Click on Edit Pencil and add additional Name and submit for approval.
10. Login as VP2. Go to Approval tile and select Supplier Registration for approval. SSN is showing up on Approval page. Approve.
11. Emails received informing Supplier registration was approved ad New User was created.
12. Go to Suppliers > Supplier Information > Add/Update > Add/Update Supplier. Go to Supplier Information and click on Additional ID Number. Note that this supplier is a business and have set a SSN and not a TIN. This will have 1099 implications

Changes

Cause

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