My Oracle Support Banner

EEX 9.2: When Creating a Travel Authorization the following error occurs: No matching buffer found for level. (Doc ID 3015816.1)

Last updated on APRIL 18, 2024

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 

After clicking on the Travel Authorisation tile, the following error is displayed as a pop-up:

 

No matching buffer found for level.

When retrieving data for a page, a data value was retrieved for which there was no matching data value at a higher level scroll entry. (For example, at scroll level 2, a value of ABC was read in and scroll level 1 contained this higher level field but did not have a row with a key value of ABC.) This usually occurs because of an error in a database record or view; or because of improper deletion of values in a database. Correct the page definition or contact your system administrator.

 

The issue can be reproduced at will with the following steps:

1. Navigate to Employee Self-Service > Travel Authorisation (tile).
2. Click on Add Travel Authorization (tile)
3. The error is displayed. 

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.