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Fluid Personal Data: Search On Create Employee Or Add A Person Or Contingent Worker : "Potential duplicates found. Modify the duplicate person or create a New Employee Record" (Doc ID 3015827.1)

Last updated on APRIL 17, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to search for an Employee after the Social Security Number (SSN) using the new Fluid Personal Data Feature,
the following Message is displayed:

"Potential duplicates found. Modify the duplicate person or create a New Employee Record"

Steps to replicate the issue:
1. Workforce Administrators Fluid Homepage > Add a Person / Create Employee / Add Contingent Worker
2. Search for an employee using a Social Security Number (SSN)
The above Warning is displayed.

Cause

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In this Document
Symptoms
Cause
Solution


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