EAM: The RTV Adjustment Voucher Does Not Put the Asset Into a Disposal/Retirement Status When It Is Loaded Into AM (Doc ID 3015862.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

When a RTV is created for an asset that is in service in Asset Management, the RTV adjustment voucher does not put that asset into a disposal/retirement status when it is loaded into AM.

Steps:

   1. Create a purchase order. Navigation (Main Menu > Purchasing > Purchase Orders > Add/Update POs)

   2. Budget checking, Approve PO, Dispatch PO.

   3. Create receipt for PO. Navigation (Main Menu > Purchasing > Receipts > Add/Update Receipts)

      - Asset is created

   4. Create Voucher from PO Receipt and run Voucher Post. Navigation (Main Menu > Accounts Payable > Vouchers > Add/Update > Regular Entry)

   5. Create RTV for Receipt. Navigation (Main Menu > Purchasing > Return To Vendor / Supplier > Add/Update RTV)

   6. Dispatch RTV. Navigation (Main Menu > Purchasing > Return To Vendor / Supplier > Dispatch RTVs)

   7. Run RTV Reconcile. Navigation (Main Menu > Purchasing > Return To Vendor / Supplier > Reconcile RTVs)

   8. Run Voucher Build. Navigation (Main Menu >Accounts Payable > Batch Processes > Vouchers > Voucher Build)

   9. Voucher is Staged and can be seen in Quick Invoice page.

   10. Run Voucher Build action from Quick Invoice page.  Navigation (Main Menu > Accounts Payable > Vouchers > Add/Update > Quick Invoice Entry)

      - Adjustment Voucher is Created

   11. Run "Voucher Post Load to AM" action from Regular Voucher page. Navigation (Main Menu > Accounts Payable > Vouchers > Add/Update > Regular Entry)

   12. Preview AP/PO Information - see Load status "Loaded". Navigation (Main Menu > Asset Management > Send/Receive Information > Preview AP/PO Information)

   13. Review Interface transactions. Navigation (Main Menu > Asset Management > Send/Receive Information > Interface Transactions > Review Interface Transactions)

      - NO matching values were found

   14. Calculate Depreciation. Navigation (Main Menu > Asset Management > Depreciation > Processing > Calculate Depreciation)

      - Only the addition is displayed and the asset is still in Service.

Cause

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