E-IB: Changes to Gateway Setup Properties are Lost After Enabling Global Chatbot (Doc ID 3016431.1)

Last updated on APRIL 17, 2024

Applies to:

Symptoms

Global chatbot was enabled at the sample site. Subsequently, when a user changed some gateway settings via the Gateway Setup Properties page and saved the changes,

the changes were lost and not saved to the integrationGateway.properties file.

Steps to replicate:

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1. Set up chatbot, and enable global chatbot functionality.

2. Navigate to the Integration Broker (IB) Gateway page (Navigation: PeopleTools > Integration Broker > Configuration > Gateways).

3. Log into the Gateway Setup Properties, make some change(s), and save the changes.

4. Open the integrationGateway.properties file, and observe the changes were not saved.

Changes

Enabled global chatbot functionality.

Cause

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