E-OS: / E-ES: Hitting the ENTER Key in Global Search, from Classic Pages, Does Not Take the User to the Search Results Page (Doc ID 3018311.1)

Last updated on APRIL 22, 2024

Applies to:

Symptoms

Performing Global Search, from a Classic Page, does not take the user to the View Search Results page after hitting the ENTER key. The user has to use the Lookup Icon on the right.

The issue is reproducible with the following steps:
1. Login and, from the Fluid Homepage, enter a keyword in the Global Search field - e.g.: Degree, and hit the ENTER key.
    Suggestions Search will show results as expected. Do not select any of them. Just hit the ENTER key, in the keyboard.
2. Observe that the Search Results page opens up with the items matching the keyword.
3. Navigate to Menu > My System Profile (or any other Classic Page).
4. Enter a keyword in the Global Search field - e.g.: User, and hit the ENTER key.
    Suggestions Search will show results as expected. Do not select any of them. Just hit the ENTER key, in the keyboard.
5. Observe that nothing happens. In order for the user to be taken to the Search Results page, the user needs to click on the Lookup icon at the right of the search field.

Changes

Cause

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