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Smart Hire Template Not Working When Display Type Is Changed To DropDown From Prompt Error "Fetching array element 1: index is not in range 1 to 0. (180,252) HRTMPL.FP.FieldPrompt.OnExecute" Occurs. (Doc ID 3020047.1)

Last updated on APRIL 30, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Smart Hire Template not working when display type is changed to DropDown from Prompt.
It seems that the Key Type value is not being passed to the array.
It is working fine if keep the Display Type as Prompt. When change it to DropDown it is not working.





The issue can be reproduced at will with the following steps:
Step 1: Created a new Section ID ‘JPM_TY_RECRUIT_SRC’ and added below fields
Navigation: Set UP HCM > Product Related > Workforce Administration > Template Section

Step 2: Click on Field Configuration link of JPM_PROMPT_1 and JPM_PROMPT_2 fields.
Added the delivered Prompt table as JPM_PROMPT_DVW. And changed the Display Type as DropDown from Prompt.
Changed to DropDown from Prompt and saved it.

Step 3: Added this new Section ID to a SmartHire template to hire an employee.
Navigation: Set UP HCM > Product Related > Workforce Administration > Template Creation Go to Sections tab:
Click on Section Configuration link.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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