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E-CLOUD: Post Upgrade Script post_upgrade_script.sh ABENDED At Step PTCM_ENV_UPD.MAIN.Step01 JSONException: JSONObject["administrator_password"] not found (Doc ID 3021072.1)

Last updated on MAY 06, 2024

Applies to:

PeopleSoft Cloud Manager - Version 17 and later
Information in this document applies to any platform.

Symptoms

Running the Post Upgrade Script fails after applying PRP (PeopleSoft Release Patches) updates to the CM (Cloud Manager) instance with the following error:


Running PTCM_ENV_UPD application engine to get the list of managed environments in file managedenvironments.txt
Picked up _JAVA_OPTIONS: -Djava.security.egd=file:/dev/./urandom


Java Exception: org.json.JSONException: JSONObject["administrator_password"] not found.: during call of com.peoplesoft.pa.cl.service.oci.OCIEnvironmentInstanceDetails.getWindowsPassword. (2,763) PTCM_ENV_UPD.MAIN.GBL.default.1900-01-01.Step01.OnExecute PCPC:3211 Statement:40

Process 172311 ABENDED at Step PTCM_ENV_UPD.MAIN.Step01 (PeopleCode) -- RC = 24 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s
app engine failed




The issue can be reproduced at will with the following steps:
1. Apply the PRPs to the Cloud Manager instance. Navigation: Cloud Manager Settings tile > Manage Updates.
2. As the Root user, run the script post_upgrade_script.sh in $PS_APP_HOME/cloud/.



Changes

Applying new patches to the CM instance. 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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