ETL9.2: The Payable Time Approval Email Is Send to Manager with Sender as NOT Employee instead the Person Who Runs the TimeAdmin.
(Doc ID 3021368.1)
Last updated on SEPTEMBER 27, 2024
Applies to:
PeopleSoft Enterprise HCM Time and Labor - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
The problem happens when the approval email for payable time is sent from the wrong sender. The issue can be replicated with the following steps:
1. Choosing "Other" with a single email address in the notification template. Go to People Tools > Workflow > Notifications > Generic Templates.
2. Running Time and Labor > Process Time > Request Time Administration, which triggers an approval email.
3. Checking the email to see that it's not going to the right person.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |