E-PORTAL: Accessing WorkCenters Showing “PageTemplate With ID=”PTAILAYOUT” Could Not Be Found” Error on the PIA Page
(Doc ID 3022621.1)
Last updated on MAY 14, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.57 and laterInformation in this document applies to any platform.
Symptoms
When accessing the WorkCenter navigation, below error is showing up on the PIA page
This issue can be replicated through following steps:
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1. Navigate to Main Menu -> PeopleTools --> Integration Broker --> Integration Network WorkCenter
2. It shows below error
PageTemplate with ID="PTAILAYOUT" could not be found.
Changes
Setup issue at the Workcenter end.
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |