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E-PORTAL: Accessing WorkCenters Showing “PageTemplate With ID=”PTAILAYOUT” Could Not Be Found” Error on the PIA Page (Doc ID 3022621.1)

Last updated on MAY 14, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Symptoms

When accessing the WorkCenter navigation, below error is showing up on the PIA page

 

This issue can be replicated through following steps:
-----------------------------------------------------------
1. Navigate to Main Menu -> PeopleTools --> Integration Broker --> Integration Network WorkCenter
2. It shows below error

PageTemplate with ID="PTAILAYOUT" could not be found.



Changes

 Setup issue at the Workcenter end.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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