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E-IB: Getting the error "Data Being Added Conflicts With Existing Data. (18,2)" When Saving Local Gateway in Integration Gateway Page (Doc ID 3026968.1)

Last updated on JUNE 07, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.60 and later
Information in this document applies to any platform.

Symptoms

When saving Integration Gateway, the following error pops up.

ERROR
-----------------------

Data being added conflicts with existing data. (18,2)

When adding a new item to the database, the system found a conflicting item already exists.

This problem can happen if another user has entered similar information at the same time as you. Note the changes you have made, cancel the page, then retry your changes.

If the problem persists, it may be because of an application or other programming error and should be reported to technical support staff.

This error occurs when the keys on the record being inserted match a record that is already in the database. The application must ensure that each inserted record has unique keys.


The issue can be reproduced at will with the following steps:

1. Log into PIA.

2. Navigate to PeopleTools > Integration Broker > Configurations > Integration Gateway.

3. Open the Local Gateway.

4. Update Gateway URL.

5. Load Gateway Connectors.

6. Save the page.

7. Observe the above error.





Cause

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In this Document
Symptoms
Cause
Solution
References


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