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Approve Change Request Not Showing Second Changes When Run Multiple Change Request (Doc ID 3028884.1)

Last updated on JUNE 19, 2024

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Approve Change Request Not Showing Second Changes When Run Multiple Change Request

Multiple Change Request details not updating PO:

1. Issue 1. Looking at the change request details there is no information 

2. Issue 2. On the second change request. On Review change request. There is no Change Request Details showing for the 2nd change request

3. Issue 3. Running the change req process again the PO does not update



The issue can be reproduced at will with the following steps:

Note: In the Replication Steps, User Details / Company Names / Addresses / Emails / Telephone Numbers / Etc. are fictitious (based upon made-up data used in the Oracle DEMO Environments), any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.
  1. Login as VP1 and Create epro requisition for Business Unit = ‘US003’. Submit. Navigation: eProcurement tile and then Create Requisition tile
  2. Login as Approver (VP2)
  3. Approve requisition. Navigation: Approval Tile
  4. Login again as VP1 and Budget Check Requisition. Navigation: My requisition tile. Go to Requisition Action
  5. Requisition approved and budget check valid
  6. Run Expedite Requisitions. Navigation: eProcurement > Buyer Center > Expedite Requisition
  7. PO Created. Approve PO and Dispatched. Navigation: Menu > Purchasing > Purchase Orders > Add/Update POs
  8. Go to My Requisitions tile
  9. Edit the Requisition to create a change request. Change quantity to 102
  10. Approve and budget check requisition
  11. Review Change Requests. Go to Change Request tile
  12. On detail is not showing any information. ==> Issue here
  13. Approve Change Requests. Navigation: Menu > Purchasing > Purchase Orders >Manage Change Orders > Approve Change Requests
  14. Run Process Change Orders. Navigation: Menu > Purchasing > Purchase Orders >Manage Change Orders > Process Change Orders
  15. Change order completed
  16. PO quantity updated
  17. Approve PO, budget check and dispatch. Navigation: Menu > Purchasing > Purchase Orders > Add/Update POs
  18. Now process a 2nd change request. Change quantity from 102 to 104. Navigation: Go to My Requisition tile. Edit Requisition
  19. Approve and budget check requisition
  20. Review change request. It is showing status completed and should show the new requisition changes. ==> Another issue here
  21. Change Request detail is not showing any information
  22. Go to Approve Change Request. It is already approved. Not showing the second changes. Navigation: Menu > Purchasing > Purchase Orders > Manage Change Orders > Approve Change Requests
  23. Due to the issue it is not possible to run change request



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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