E-CLOUD: Cloud Manager Upgrade from 16 to 17 is Failing during "Executing Windows Pre-provisioning Custom Scripts" Step with "err: b'The system cannot find the path specified.\r\n'" Error (Doc ID 3028998.1)

Manage Updates showing that Deploy PUM source environment Failed

Provision Task Status showing that Executing Windows Pre-provisioning Custom Scripts is in Loading status

2024-05-09 05:12:58,223 DEBUG psc_event_sender.py 63 call back data:{"eventType": "TASK_EVENT", "data": {"taskId": "1715226688588-613994", "taskType": "PSFT", "taskSubType": "deployPsft", "taskStatus": "FAILED", "taskResult": {"taskType": "PSFT", "envName": "CDMSLFUPD5557", "stackId": "1715226688513-505002", "taskSubType": "deployPsft", "taskId": "1715226688588-613994", "callBackResult": {"status": "failure", "exit_code": "-1", "status_message": "Failed", "data": {}, "psft_activity_response": [{"status": "success", "exit_code": "0", "status_message": "Successfully completed", "activity_name": "PsftActivityWindowsCloudFolderSync", "id": "0", "activity_description": "Performing PsftActivityWindowsCloudFolderSync", "data": {}, "action_status": {}}, {"status": "success", "exit_code": "0", "status_message": "Successfully completed", "activity_name": "PsftActivityWindowsADBWalletCopy", "id": "1", "activity_description": "Performing ADB Wallet Copy From CM To Windows Instance", "data": {}, "action_status": {}}, {"status": "unknown", "exit_code": "-1", "status_message": "NIL", "activity_name": "PsftPreProvisioningWindowsActivity", "id": "2", "activity_description": "Executing Windows Pre-provisioning Custom Scripts"}, {"status": "unknown", "exit_code": "-1", "status_message": "NIL", "activity_name": "PsftActivityWinClientInstall", "id": "3", "activity_description": "Performing Windows Client Install Activity"}, {"status": "unknown", "exit_code": "-1", "status_message": "NIL", "activity_name": "PsftPostProvisioningWindowsActivity", "id": "4", "activity_description": "Executing Windows Post-provisioning Custom Scripts"}, {"status": "unknown", "exit_code": "-1", "status_message": "NIL", "activity_name": "PscEnvInfraCPUVersActivityWin", "id": "5", "activity_description": "Retrieve Infra CPU Patch information from environment on Windows"}]}}, "hostId": 0}}


2024-05-09 05:12:55,177 ERROR psc_windows_activity.py 595 Exception happend while getting the remote status content. err: b'The system cannot find the path specified.\r\n'
NoneType: None
2024-05-09 05:12:55,178 ERROR psc_windows_activity.py 341 Exception in copying data from Win share. ex:Exception happend while getting the remote status content. err: b'The system cannot find the path specified.\r\n'
Traceback (most recent call last):
  File "/opt/oracle/psft/pt/ps_app_home/cloud/psc_cloud/psc_activity/psc_windows_activity.py", line 332, in get_data_from_remote_machine
  if self.get_remote_status_file_data() == 0:
  File "/opt/oracle/psft/pt/ps_app_home/cloud/psc_cloud/psc_activity/psc_windows_activity.py", line 596, in get_remote_status_file_data
  raise PsftActivityWindowsException("Exception happend while getting the remote status content. err: "+str(std_err))
psc_cloud.psc_utils.psc_exception.PsftActivityWindowsException: Exception happend while getting the remote status content. err: b'The system cannot find the path specified.\r\n'
...
2024-05-09 05:12:55,206 ERROR psc_activity_executor.py 264 We got exception while updating the status. ex:Exception happend while getting the remote status content. err: b'The system cannot find the path specified.\r\n'
Traceback (most recent call last):
  File "/opt/oracle/psft/pt/ps_app_home/cloud/psc_cloud/psc_activity/psc_windows_activity.py", line 332, in get_data_from_remote_machine
  if self.get_remote_status_file_data() == 0:
  File "/opt/oracle/psft/pt/ps_app_home/cloud/psc_cloud/psc_activity/psc_windows_activity.py", line 596, in get_remote_status_file_data
  raise PsftActivityWindowsException("Exception happend while getting the remote status content. err: "+str(std_err))
psc_cloud.psc_utils.psc_exception.PsftActivityWindowsException: Exception happend while getting the remote status content. err: b'The system cannot find the path specified.\r\n'

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/opt/oracle/psft/pt/ps_app_home/cloud/psc_cloud/psc_executors/psc_activity_executor.py", line 193, in update_common_status_file
  std_out, std_err, exit_code = psft_activity.get_data_from_remote_machine()
  File "/opt/oracle/psft/pt/ps_app_home/cloud/psc_cloud/psc_activity/psc_windows_activity.py", line 342, in get_data_from_remote_machine
  raise PsftActivityWindowsException(ex)
psc_cloud.psc_utils.psc_exception.PsftActivityWindowsException: Exception happend while getting the remote status content. err: b'The system cannot find the path specified.\r\n'
...