My Oracle Support Banner

Person Comments Appear On Organization Comments When EXT_ORG_ID Has The Same ID As EMPLID (Doc ID 3029051.1)

Last updated on JUNE 14, 2024

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


---------------
There are extra  EXT_ORG_IDs that were mistakenly added that match the same value as EMPLIDs
Two of these EXT_ORG_IDs have person comments that show up on two pages that come from comments added to the EMPLID on Person Comments.
The two pages:
Organization Comment Detail (CREATE_COMMENTS.ORG_CMNT_DTL_ENTRY.GBL)
Organization Comment Entry (CREATE_COMMENTS.ORG_COMMENT.GBL)


Steps to reproduce:
1. Create an Org ID that matches an EMPLID.
2. Campus Community- Comments -Orgaizantion Comments - Comment Entry
3. Add details for the Org ID above and save
4. Go to Campus Community -> Comments -> person Comment - Person comment Detail
5. Query up the EMPLID that matches the ORG id is step 1, note the comment shows here as well.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.