ERS9.2: Deleted Service Order Still Appear As Blank Row In Staffing Work Bench Manage Utilization Page
(Doc ID 3029960.1)
Last updated on JUNE 25, 2024
Applies to:
PeopleSoft Enterprise FIN Resource Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Empty line remains in staffing Work Bench Manage Utilization Page after deleting a Service order.
Steps:
1. Navigate to the Staffing Workbench> Manage Utilization
2. Select the search option. Search for a Resource what are the service orders proposed
3. Data from Database Before delete option
Data present in
PS_RS_SO_HDR
PS_RS_SO_LINE
PS_RS_SO_LINE_DTS
4. Delete a service order for searched Resource: Resource Management> Request Resources>Delete Service Order
5. After Delete
Data from PS_RS_SO_LINE_DTS is not deleted and empty line is listed in Staffing Workbench – Manage Utilization
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |