Employee Benefit Plan Incorrect on HIPAA 834 File
(Doc ID 3030546.1)
Last updated on JUNE 21, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
The Benefit Plan for one employee incorrect on HIPAA EDI 834 file.
Steps to reproduce the issue:
1. Run the Refresh Benefits Snapshot process (Navigation > Benefits > Interface with Providers > Refresh Benefits Snapshot).
2. Check the Review Snapshot Information (Navigation: Benefits > Interface with Providers > Review Snapshot Information) to see that the employee and 2 dependents all have the same plan.
3. Run the HIPAA EDI 834 file for the provider (Navigation: Benefits > Interface with Providers > Create HIPAA EDI 834 File).
4. Check the file to see that plans reported for one or more employees are incorrect.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |