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E-DPK: PeopleTools 8.61 Installation Fails with "(err): change from 'absent' to 'present' failed: Oracle Home <PATH> is NOT present in Oracle inventory <PATH>" Error (Doc ID 3031300.1)

Last updated on SEPTEMBER 03, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.61 and later
Information in this document applies to any platform.

Symptoms

When attempting to install Peopletools 8.61.03 using customizations on RHEL 8 using non-root, the following error occurs:


YYYY-MM-DD HH:MM:SS +0200 /Stage[main]/Pt_setup::Tools_deployment/Pt_deploy_oracleclient[oracleclient]/ensure (err): change from 'absent' to 'present' failed: Oracle Home /opt/people/product/oracle-client/19.3.0.0 is NOT present in Oracle inventory /opt/people/product/BASE_DIR/db/oraInventory/ContentsXML/inventory.xml
YYYY-MM-DD HH:MM:SS +0200 Puppet (notice): Applied catalog in 127.96 seconds
Day Month DD HH:MM:SS CEST YYYY: Execution of Puppet command returned code [ 6 ]



The issue can be reproduced at will with the following steps:
1. Run dpk setup script.
2. Answer "No" when asked to continue with the default installation.
3. Create psft_customizations.yaml file.
4. Run the puppet apply command displayed when the script exits to continue the deployment with customizations.
5. Observe the error.


  

Cause

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In this Document
Symptoms
Cause
Solution
References


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