E-CA: Installation Failed with Error "CA_installation failed, check the CA-silentInstall-ResultCodes.RTF file for the error code = 1" on PT 8.61
(Doc ID 3032609.1)
Last updated on SEPTEMBER 03, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.61 and laterInformation in this document applies to any platform.
Symptoms
When trying to install PeopleTools (PT)client 8.61 setup in the workstation. Tools client deployed successfully and it failed in deploying change assistant (CA) with the following error
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : tools_version = "8.61.03"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : deploy_location = "E:\PT8.61.03_Client_ORA"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : dbtype = "ORACLE"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : icon = "NO"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : group = "NO"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : validating the tools client Deployment
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : tools_version = "8.61.03"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : dbtype = "ORACLE"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : *****************extract and deploy :E:\PT8.61.03_Client_ORA *********************
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : *****************end extract and deploy :E:\PT8.61.03_Client_ORA *********************
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO :
*** Deployed ToolsClient successfuly ***
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientConfig.py INFO : E:\PT8.61.03_Client_ORA/setup/psvccrt/
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientConfig.py INFO : VS Assemblies (64-Bit) are installed successfully, but system reboot is required. It is deferred.
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : Installing CA from PTools version 8.61.03
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : Installing CA in E:\Program Files\PeopleSoft\Change Assistant
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : CA_installation error code = 1
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : CA_installation failed, check the CA-silentInstall-ResultCodes.RTF file for the error code = 1
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : deploy_location = "E:\PT8.61.03_Client_ORA"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : dbtype = "ORACLE"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : icon = "NO"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : group = "NO"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : validating the tools client Deployment
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : tools_version = "8.61.03"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : dbtype = "ORACLE"
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : *****************extract and deploy :E:\PT8.61.03_Client_ORA *********************
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO : *****************end extract and deploy :E:\PT8.61.03_Client_ORA *********************
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientDeploy.py INFO :
*** Deployed ToolsClient successfuly ***
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientConfig.py INFO : E:\PT8.61.03_Client_ORA/setup/psvccrt/
YYYY-MM-DDTHH:MM:SSEastern Daylight Time ToolsClientConfig.py INFO : VS Assemblies (64-Bit) are installed successfully, but system reboot is required. It is deferred.
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : Installing CA from PTools version 8.61.03
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : Installing CA in E:\Program Files\PeopleSoft\Change Assistant
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : CA_installation error code = 1
YYYY-MM-DDTHH:MM:SSEastern Daylight Time CAInstall.py INFO : CA_installation failed, check the CA-silentInstall-ResultCodes.RTF file for the error code = 1
Changes
Cause
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