EAM: When Creating an Asset From a Purchase Order, The Asset is Getting Created With Trans Load Type as AdjCst AcqD Inquiry Instead of ADD (Doc ID 3036981.1)

Last updated on JULY 25, 2024

Applies to:

Symptoms

When creating an asset from a purchase order, the asset is getting created with trans load type as AdjCst AcqD Inquiry instead of ADD.

The issue can be reproduced at will with the following steps:
1. Create a purchase order with asset information (Purchasing – Purchase Orders – Add / Update POs). Make sure there are multiple lines on the PO with more than 1 quantity.
Eg: PO with 2 lines and each with 3 quantity.
2. Create a receipt for the PO from step 1, for all the quantity on the PO (Purchasing – Receipts – Add / Update Receipts). Check the Interface Receipt option.
3. Create multiple vouchers for the PO Receipt from step 2, for 1 quantity for each line (Accounts Payable – Vouchers – Add / Update – Regular Entry).
Eg: Voucher 1 has 2 lines with 1 quantity each, voucher 2 has 2 lines with 1 quantity each, voucher 3 has 2 lines with 1 quantity each.
4. Post all the vouchers (Accounts Payable – Batch Processes – Vouchers – Voucher Posting).
5. Load the assets into the AM interface tables (Accounts Payable – Batch Processes – Extracts and Loads – Load Assets Request).
6. Preview the data on the asset interface page (Asset Management – Send / Receive Information – Preview AP / PO Information).
7. Make sure to run the process individually for each voucher / interface.
7a. Retrieve the AP / PO data (Asset Management – Send / Receive Information – Retrieve Info from AP / PO).
7b. Review the data on the asset interface tables (Asset Management – Send / Receive Information – Interface Transactions – Review Interface Transactions). The asset type shows as Adj.
7c. Load the asset into AM tables (Asset Management – Send / Receive Information – Interface Transactions – Load into AM). 1st Asset is created as Adj instead of ADD.

Changes

Cause

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