New Items Added to a New Tree Do Not Display When Creating a Fluid Requisition (Doc ID 3037214.1)

Last updated on JULY 26, 2024

Applies to:

Symptoms

New Items that are added to a new Tree are not visible when creating a Fluid Requisition. The new Tree is visible on the Create Requisition page, but when we click on the link, we get a message no items found. Also if we search for the item, we get no search results for the item. If we add the new item to an existing tree, then the item displays.


The issue can be reproduced at will with the following steps:
1. Added a new Item. (Items-->Define Item and Attributes--> Define item)
2. Click on Add a New Value and click OK.
3. Enter the required information and save the page.
4. Added the new item to the new tree. (Tree Manager-->Tree Manager) Search ‘Medical’ in find existing.
5. Click Medical Supplies.
6. Add a new child ‘category code’ node, as the category code assigned to the item is not on the medical supplies tree.
7. New node is now visible for the category code XXXX that was added.
8. Select the new category code node.
9. Select the green leaf to add the item to the node.
10. Add the new item to the ‘range from’ field, it will populate the ‘range to’ once that field is clicked.
11. Click Add.
12. Click Save at the top of the page.
13. Run a Full Build Index Search. (Indexes EXPRESSITEMS, MASTERITEMVENDOR, MASTERITEM) (PeopleTools-->Search Framework-->Administration-->Schedule Search Index)
14. Home Menu. Click on the Create Requisition Tile.
15. New Tree displays correctly.
16. Click on the category for the new tree.
17. Get a message 'No Search results were found for "". Click OK.
18. Search for our item.
19. Get an error. "No search results were found for "ZZZZZZ".

Changes

Cause

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