My Oracle Support Banner

Error When Manager Clicks The 'View Remote Worker Request' Link From The Approvals Tile - "YOU ARE NOT AUTHORIZED TO ACCESS THIS PERSON DATA" (Doc ID 3039247.1)

Last updated on AUGUST 05, 2024

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When a Remote Worker request approver clicks on the 'View Remote Worker Request' link from the Approvals tile, getting an authorization error.


Steps to reproduce the issue:
-----------------------
The issue can be reproduced at will with the following steps:
Prerequisite: An employee has submitted a Remote Work request for approval.
1. Log in as the manager and navigate to the Approvals tile (Navigation : Manager Self Service > Approvals)
2. Select the Remote Worker request to approve
3. Click the 'View Remote Worker Request' link
4. Error occurs.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.