HCM 9.2: While Accessing the Manager Checklist Step for Offboarding, the Breifing Status Field Displays as: "Invalid Value" (Doc ID 3039671.1)

Last updated on AUGUST 05, 2024

Applies to:

Symptoms

After assigning an Offboarding Event to an Employee, by accessing it from Manager Self Service, the Manager Checklist section > Briefing Status Field shows "Invalid Value" and no checklist is returned.

Steps to replicate the issue:
1. From the Workforce Administrator Home Page in fluid, click the HR Administration Tile, then select OffBoarding, then the OffBoarding Installation page item tab from the left panel.
Setup the OffBoarding Installation Page
2. Use the Manage OffBoarding Event page (HR_OFB_MNG_EVENT) to add an OffBoarding trigger for a person who is missing a trigger or correct an incorrect template assignment.
From the Workforce Administrator Home Page in fluid, click the HR Administration Tile, then OffBoarding, then select the Manage OffBoarding Event page item tab from the left panel.
3. From the Involuntary OffBoarding or Voluntary OffBoarding activity guide, click the Manager Checklist of final check receipt step from the activity guide navigation, or use the Next or Previous button, as needed.

Cause

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