E-WF: EOEN_ALERT does not Send Email Notifications to the Users
(Doc ID 3042723.1)
Last updated on AUGUST 26, 2024
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.60 and laterInformation in this document applies to any platform.
Symptoms
EOEN_ALERT does not send email notifications to the users.
The issue can be reproduced at will with the following steps:
1. Log into PIA.
2. Navigate to Enterprise Components > Events & Notifications > Notifications Registry.
3. Create Test Query.
4. Navigate to Enterprise Components > Events & Notifications > Alert Definition and create Alert Definition.
5. Navigate to Enterprise Components > Events & Notifications > User List Definition and create User List Definition.
6. Navigate to Enterprise Components > Events & Notifications > Run Alerts.
7. Check users' emails to confirm no alert emails received.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |