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User Clicking on "Get e-Signature Status" Button on Document Management page Gets Values ​​with Different Time Zones (Doc ID 3048444.1)

Last updated on SEPTEMBER 18, 2024

Applies to:

PeopleSoft Enterprise SCM Supplier Contract Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

User Clicking on "Get e-Signature Status" Button on Document Management page Gets Values with Different Time Zones

The issue can be reproduced at will with the following steps:
Setup : Configure DocuSign Signature Setup
1. Navigate : Supplier Contracts > Create Contracts and Documents > Document Management
2. Open an existing contract document
3. Click get e-Signature Status
Issue : Sign status shows different time (12.22 PM) but the document sent at 7.22 AM

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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