EAP: When Sending Payment Requests With Multiple Attachments, The Approver Is Not Able To See The First Attachment.
(Doc ID 3049510.1)
Last updated on OCTOBER 01, 2024
Applies to:
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When a user submits a Payment request with multiple attachments, the first attachment is missing on the approver page.
The issue can be reproduced with the following steps:
1) Login as Payment Request Submitter.
2) Submit a Payment Request with multiple attachments.
3) Login as Payment Request Approver.
4) Go to the Fluid approval tile and access the Payment Request submitted above.
5) Access the attachments submitted by the submitter and you will find the first attachment missing.
6) Now navigate to Payment Request Review Center page as an approver and access the Payment Request submitted above and the approver can see all the attachments.
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |