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EEX 9.2: Fluid Expense Approvals- Receipt Required Exception Not Appearing (Doc ID 3050138.1)

Last updated on OCTOBER 14, 2024

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 and later
Information in this document applies to any platform.

Symptoms


When an expense approver makes an update in Fluid Expense Report Approvals through the Expense Details hyperlink that triggers a receipt required exception, the exception box is not appearing to be able to add a comment.


REPLICATION STEPS:
1.- HR Supervisor Privilege Template
Set Up Financials/Supply Chain > Product Related > Expenses > Management > Privilege Template
2.- Change Receipt Configuration – Set
Up Financials/Supply Chain > Business Unit Related > Expenses > Expenses Definition
3.- Create an Expense Report with an expense line(s) that requires a receipt after a certain amount.
should be entered for an amount below the threshold for requiring a receipt,
4.- Login as Expense Approver
5.- Navigate to Approvals Tile
6.- Select the Expense Reports created this opens Summary Approval Page
7.- Open Expense Details
8.- At Expense Summary Click the View Details
9.- Change the amount to require a receipt and save
The system throw and Error
Expense Entry Errors
Correct the following errors prior to submission:
No Receipt -- Expense amount is over 10 USD and you do not have a receipt. Explain why.
At the same time save the Changes Your Changes have been Saved
Issue : When an expense approver makes an update in Fluid Expense Report Approvals through the Expense Details hyperlink that triggers a receipt required exception, the exception box is not appearing to be able to add a comment.

Cause

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In this Document
Symptoms
Cause
Solution
References


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